Official Blog of Center10 Consulting

The Magic Of A Moment

on Wednesday, September 9, 2015

Photo credit: Collage from various sources

Today, I was reminded of the magic of a moment. A New York Minute - a second which can shift perspectives - the golden moment, if you will.
It's the second day of jury summons - to those of you who haven't experienced this American civic duty, it's an interesting milieu of slight irritations, frustrations and adults behaving very well and not so well as we wait to see if we'll be placed on juries (about 200 of us across 3 galleries). The court houses have made the experience as comfortable as they can, though - there's wifi, snack dispensers, three types of spaces for different types of work and rest, etc.
Having rushed downtown to get to the courts, I logged on and started a search for some trends analysis... and saw the new Google logo. As the usual commentary came flooding in "what's the change about, anyway? I miss the old one, etc.", I suddenly put on the mental brakes, took a deep breath, closed my eyes and reopened them. I looked at the new logo like I was seeing the Google page for the very first time. This time I LOVED it - the clean lines almost reached out and pulled me in. 
I couldn't help but wonder whether we change consultants and strategists might be able to find ways to get change-resistant partners to do this more often. While there's a lot for these folks to hang on to and a lot that keeps them invested in the old way of doing things (the status quo), having them take a personal moment to stop and reflect from a clean slate. "What if this is the first time you were using our services? What if this was the first time you heard about this company? What if this was your orientation day?..." Would they like the new idea/new company/ new vision that was being proposed?
Over lunch, I was again reminded about the magic of a moment when I read Atul Gawande's Postscript piece on Oliver Sacks in the New Yorker. The fabulous author writes about how he had initially dabbled in writing, but a chance encounter with the great Sacks, who remembered one of Gawande's old articles resulted in a eureka moment for him. "I do remember the shift in me that came from our brief conversation....because Sacks seemed to be holding my work to a higher standard, I realized that I needed to as well."
How magical a moment can be - let's harness them for the insights that can spring from each one.


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